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How do I make a one-time payment for move-in costs or renewal fees?

Use RentEase’s one-time payment feature to pay move-in costs, renewal fees, or a single month’s rent.

When making this type of payment, please be sure to create a “One-Time Payment Certificate” within the app.
Please note that a “RentEase Lease Agreement” is for recurring monthly payments. After your first payment, your card is charged automatically on the 25th of each month, starting the following month.

What You’ll Need

Preparing the following three items in advance will make the process smoother.

1. Identity Verification Document (one of the following)

  • My Number Card (with photo)
  • Driver’s License
  • Passport (showing your current address)
  • Residence Card

2.Credit Card (meeting the following conditions)

  • VISA or Mastercard.
  • Must be in the same name as the app applicant.
  • Must have enough available credit to cover the payment amount plus the 3.3% service fee (tax included).

3.Document Showing the Amount and Payee Information

  • Please prepare an invoice for move-in costs/renewal fees, a lease agreement, or another document that clearly shows the exact payment amount and the bank account information of the recipient.

Payment Steps

1. Download the App & Complete Identity Verification

Search for “RentEase” on the App Store or Google Play and download the app. Follow the on-screen instructions to create an account and complete the identity verification process.

2. [Important] Create a “One-Time Payment Certificate”

On the app’s home screen, tap “単発支払い証明書を作成” (Create a One-Time Payment Certificate).

3. Enter the Required Information

Follow the on-screen instructions to enter the following information:

  • Transfer Amount: The exact amount to be transferred this time, such as move-in costs or renewal fees (excluding the service fee).
  • Property Information: Property name, address, unit number, etc.
  • Recipient’s Bank Information: The bank account details of the real estate company or landlord.
  • Lessor and Lessee Information

Please be careful, as the transfer cannot be completed if the recipient’s bank information is incorrect. Double-check the information against your invoice or other documents.

4. Register Your Credit Card & Make the Payment

After confirming the entered details, register the credit card you wish to use and complete the payment. Once the payment is complete, RentEase will transfer the funds to the bank account of the real estate company or landlord. RentEase transfers the payment on the 25th of the month after you pay (next business day on weekends and holidays). The transfer date cannot be changed. For example:

  • Example: payment completed on April 1: The transfer will be made on May 25.
  • Example: payment completed on April 30: The transfer will be made on May 25.

This completes the one-time payment. Since this is a one-time payment, you do not need to perform any procedure to stop a subscription afterward.

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