What is RentEase?
RentEase is a service
for paying rent by card.
- Tenant
1Pays by card in the app
- RentEase
2Transfers the rent
on the tenant’s behalf - Owner / property manager
3Just receive it in your usual account
No costs, card terminals
or card company contracts needed.The transfer is made in the leaseholder’s name, as shown on the lease.
Common challenges for owners and property managers
Vacancies, costs, rent collection.
RentEase solves
these challenges.
Challenge 1
Vacancies are hard to fill
OwnerUnits stay empty, and no rent comes in…
Property managerOwners keep asking me to fill units quickly…
Solution 01 | Easier to fill vacancies
Renters choose properties
where they can pay by card with RentEase.
Would pay by card if they could
About 90%
87.7% of those not paying by card now
But those paying by card now:
1 in 4
25.2%
The No. 1 reason tenants want to pay by card:
earning points and miles.
Why tenants like paying rent by card (multiple answers)
With RentEase, tenants can not only pay rent by card but also earn card points and miles.
Their annual card spending goes up, making card perks easier to get.
Source: PropTech Japan survey, March 2025 (1,026 people aged 20–59 who live in rental housing, pay their own rent and usually use a credit card; the 87.7% figure is from the 620 who don’t pay rent by card or aren’t sure they can).
Challenge 2
Can’t spend much on filling vacancies
OwnerCutting rent and renovating both cost money…
Property managerEvery option I can suggest to owners is expensive…
Solution 02 | No card processing fees
Card processing fees for owners and property managers are ¥0.
When rent is paid by card, the receiving side usually pays a processing fee. With RentEase, there is none.
Card processing costs are covered by the 3.3% service fee (tax included) paid by tenants who pay by card, so owners and property managers pay nothing.
Card processing fees forowners and property managers¥0
Setup fee¥0
Monthly fee¥0
Bank transfer fee¥0
Card terminalNot neededCard company contractNot needed
Works alongside
other vacancy measures.
For property managersYou can suggest it to owners
as a ¥0 way to fill vacancies.
Challenge 3
Rent is paid late
or forgotten
OwnerEvery month, I contact tenants who pay late…
Property managerMonth-end is all checking payments and chasing late rent…
Solution 03 | Fewer collection problems
For tenants who pay by card,
rent is charged automatically every month.
From the second payment on, the card is charged automatically on the 25th of each month. You can spend less time chasing rent, too.
Charged to the card automatically on the 25th
- Month 1FirstPaid in the app
- Month 225th
Auto-charged - Month 325thAuto-charged
For ¥0, make vacancies easier to fill.
And cut down on rent collection problems.
Questions? Feel free to contact us
What tenants can pay
Monthly rent
Management & common area fees
Parking fees
Move-in costs
Renewal fees
There is no limit on the amount of any payment.
Eligible properties
HomesApartments, condominiums, houses, shared houses, etc.
Business useOffices, stores, warehouses, etc.
Do we have to change our leases or accounts?
No need to rewrite leases
or change bank accounts.
You receive rent and check payments just as you do now.
*If rent is paid by direct debit, it needs to be switched to bank transfer.
No changeNo changeGetting started
Start on the same day
you apply.
We only ask two things of you: apply, and let tenants know.
-
Today
1Apply for free
Just fill in the form.
We’ll email you a dedicated page for introducing RentEase to tenants. -
From day one
2Introduce it to tenants
New tenantsSend the dedicated page to your real estate agents and ask them to introduce RentEase.
*When signing the lease, set the rent payment method to “bank transfer.”
Current tenantsSend the link by email, LINE or however you usually contact them, or hand out the flyer.
*Include your usual bank account for rent in the message. -
25th, next month
✓Rent arrives in your usual account
When a tenant pays in the app,
the rent arrives in your usual account on the 25th of the following month.
Frequently asked questions
Does applying mean signing a contract with RentEase?
No. Owners and property managers don’t need to sign a contract with RentEase. Applying simply gets you a dedicated page for introducing RentEase to tenants.
Does it cost anything to apply?
No. Setup and monthly costs are both ¥0.
I’m an owner and a property manager handles my property. What should I do?
Please send this page to your property manager and talk it over with them. You can send it with “Share this page” on this page.
Which month’s rent does each transfer cover?
We transfer the rent on the 25th of the month after the tenant’s card payment (next business day on weekends and holidays). Which month’s rent it covers follows your arrangement with the tenant.
What about rent for the month a tenant starts using RentEase?
For that month, the tenant pays rent the way they always have. Transfers from RentEase start on the 25th of the following month.
See all questions (6 more)
What if a current tenant pays by direct debit?
When you introduce RentEase, include your usual bank account for rent. If the tenant asks to switch, please change their payment method to bank transfer.
Can it be used where a guarantor company collects rent by direct debit?
It can’t be used where the payment method can’t be switched to bank transfer — for example, when a guarantor company collects rent by direct debit.
Who are move-in costs transferred to?
They are transferred to the payee the tenant specifies in the app.
Which cards can tenants use?
Visa and Mastercard credit and debit cards.
Do tenants pay any fees?
Tenants pay no setup or monthly fees either, but a service fee (3.3%, tax included) applies to each payment. Owners and property managers pay ¥0.
Who runs RentEase?
PropTech Japan Co., Ltd.
For ¥0, make vacancies
easier to fill.
And cut down on rent collection problems.
Apply for freeQuestions? Feel free to contact us