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STATUS

Service disruptions & Maintenance Information

Service Disruptions

NowNo disruptions

There are no service disruptions at the moment.

Lock period

Every month24th 23:00 – 25th 6:00 (JST)

Manual payments, cancellations, and changes to your agreement are not available during this time (the app shows “定期メンテナンス中”, scheduled maintenance).

Times and what is affected

Lock period

Every month, 24th 23:00 – 25th 6:00 (JST)

Lock period7 hours
  • For agreements with monthly payments: manual payments, card changes, setting up or changing the payment method, canceling the subscription, and changing or deleting the agreement are not available
  • First payments and one-time payments can still be made. You can also view the agreement details, payment history, and any unpaid amount

FAQ about the lock period

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