How do I apply points to my rent?

This feature lets you apply your RentEase points to your monthly rent payments.

You can apply the points you hold, at 1 point = 1 yen, to your second and later automatic payments to reduce the amount charged to your credit card.

How to Apply Points

1. Tap the card-shaped “支払い” (Pay) icon at the bottom of the home screen.
2. Under “ポイントをつかう” (Use points), select “ポイントを家賃に充当する” (Apply points to rent).
3. Agree to the terms of use and tap “今すぐポイントを使用する” (Use points now).
4. Select the RentEase Lease Agreement you want to apply points to.
5. Set the number of points to apply to your rent.
6. Check the number of points and the payment amount after applying points, then tap “確認” (Confirm). This completes the process.

Notes

Point value

1 point = 1 yen toward your rent payment.

Setting points

• To apply points to a payment, set them by 23:00 (Japan time) on the 24th of each month.
• If you apply points to part of the payment, the minimum payment amount is ¥1,500.
  This does not apply if the payment amount becomes ¥0 (paid entirely with points).

Payments you cannot apply points to

• The first payment of a RentEase Lease Agreement
• The first payment when you restart after canceling your subscription
• Payments with a One-Time Payment Certificate

When points are returned

• If an automatic payment fails while points are applied to part of it, you can retry the payment in the app for the amount after points.
• If you choose to pay outside the app, the applied points are returned.
• Until the deadline (23:59 (Japan time) on the last day of the month in which the payment failed), the points stay applied unless you choose to pay outside the app. After the deadline, the points that were to be applied that month are returned.
• If you cancel a partial point setting, the points are returned immediately.

After setting points

While points are set, you cannot edit the transfer amount. To edit it, cancel the point setting first.

Changing or canceling a point setting

• If you apply points to the full amount, the payment is completed when you set them, so the setting cannot be canceled.
• If you apply points to part of the amount and the payment has not been made yet, you can change or cancel the setting. This must also be done by 23:00 (Japan time) on the 24th of each month.

Deadline for point settings

The deadline for applying, changing, or canceling points is 23:00 (Japan time) on the 24th of each month.

Other notes on points

• RentEase points cannot be exchanged for or transferred to other companies’ points, QR code payment points, miles, or similar.
• You cannot delete your account while points are set. Invalidate the active RentEase Lease Agreement with points set, then delete your account.
• If you delete your account, your points are lost. Points you held before are not carried over even if you register again.