If a resident asked to switch to bank transfer
Rent is transferred
on the 25th of each month.
When a resident pays rent by card with RentEase, you receive it by bank transfer. No cost, no change to the lease — just share your bank details.
How the money flows
Every 25thCard payment
25th, next monthRent
What changes for you
- Payment method
- Changes to bank transferIf rent is paid by direct debit, please allow a switch to transfer
- Transfer date
- 25th of each monthNext business day on weekends and holidays
- Name on the transfer
- The resident’s nameAs on the lease. Reconcile as usual
- Amount
- Same rent as nowNo fees are deducted
- Cost and contract
- Free, no changeNo cost to you, and the lease stays the same
What is RentEase?
An app that lets residents pay rent by credit card. The resident’s card is charged, and RentEase transfers the rent to the landlord or management company. It is run by PropTech Japan Co., Ltd.
Do we need to sign up or do anything?
No. Just give the resident your bank details and confirm that the 25th works for you.
What if the resident’s card payment fails?
If the resident pays again in the app by 23:59 (Japan time) on the last day of the month in which the payment failed, the rent is transferred on the 25th of the following month. After the deadline, the resident pays you directly (RentEase won’t transfer the rent or contact you). If no payment arrives, please check with the resident as usual.
What if rent can’t be switched to transfer?
RentEase can’t be used where rent can’t be switched to bank transfer, such as when a guarantor company collects it by direct debit.
Offer card payments across your properties.
Owners and property managers can apply for free and use the QR code they receive to introduce the app to other tenants.