RentEase transfers the rent to your landlord or management company on the 25th of the month after your card payment.
So if your rent includes variable costs such as utilities, and the amount is set in the same month as the payment due date, the transfer may not arrive by the due date.
Example: if your rent is due on November 27 and the amount is set around mid-November, a card payment through RentEase on November 25 is transferred on December 25.
In this case, please consider one of the following:
- Ask your landlord or management company whether your rent payment date can be moved to the following month.
- You can also pay only the fixed portion through RentEase and transfer the variable portion yourself. In this case, please get approval from your landlord or management company in advance.
If the amount changes every month, change the transfer amount in the app between the 1st and 23:00 (Japan time) on the 24th of each month. The new amount is charged from that month’s payment on the 25th. The transfer is still made on the 25th of the following month; this does not change.
For the steps, see “How do I change the transfer amount?”