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Guide step 05

A message for
your landlord.

Before adding your property in the app, let them know how you’ll pay rent — by phone, email or LINE, however you usually contact them.

Three things to tell them

  1. 1 Rent will be paid by bank transferIf you pay by direct debit, ask for their bank details and the monthly amount. Also check which month’s rent the transfer on the 25th will cover.
  2. 2 Transfers arrive on the 25th of each monthOn weekends and holidays, the next business day.
  3. 3 Transfers are made in the leaseholder’s nameThe name on the lease, as it is now.

A message you can send as is

  1. Send this message to your landlord

    Hello,
    This is [your name], living in [property name and room number].
    
    I would like to change how I pay my rent, from direct debit to bank transfer. Could you let me know if this is possible?
    If it is, please tell me the bank account to transfer to and the monthly amount (rent, common service fee, etc.).
    
    The transfer will be made in my name, as the leaseholder, on the 25th of each month (the next business day if the 25th is a weekend or holiday). Please also let me know if this date works for you.
    
    Thank you.

    Just fill in the [ ] parts.

  2. If they ask what RentEase is

    Send them this page for landlords. It covers the transfer date, the name on the transfer and the cost.

    View the page
  3. Once they say yes

    Add your property and card in the app, and you’re ready.