Is there a screening process for using RentEase?

Question

Accepted Answer

No, RentEase does not require a screening process to use the service. However, to prevent fraud, all users must complete identity verification when creating an account.

Identity Verification Process

Required ID (One of the Following)

Driver’s License

Passport

My Number Card

Residence Card

Steps for Identity Verification

1. During account registration, you will be asked to complete identity verification.
2. Select the ID document you will use for verification.
3. Use your smartphone camera to take a clear photo of the ID.
4. Take a selfie.
5. Verification is complete!

Danger
Identity verification is conducted to prevent fraud and to enhance the reliability of the service. For these reasons, RentEase may request re-verification during your service usage period.

FAQ

What should I do if identity verification fails

Ensure that the information on your ID document matches what you entered in the app and try submitting your verification again.

Can foreigners complete identity verification?

Yes, you can use your passport or residence card for verification.

How does identity verification work for businesses?

Even for corporate accounts, identity verification is required. The person registering the account must match the name on the credit card used.

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