Is there a screening process for using RentEase?

Question

Accepted Answer

No, RentEase does not require a screening process to use the service. However, to prevent fraud, all users must complete identity verification when creating an account.

Identity Verification Process

Required ID (One of the Following)

Driver’s License

Passport

My Number Card

Residence Card

Steps for Identity Verification

1. During account registration, you will be asked to complete identity verification.
2. The prepared identification document is photographed using the smartphone camera.
3. A facial photo (selfie) is then taken according to the on-screen instructions.
4. With these steps, the procedure is complete.

Danger

Please note that identity verification may take some time. If it has not been completed, please wait and try logging in again later to check the status within the app.

Identity verification is conducted to prevent unauthorized use and to ensure the reliability of the service. You may be asked to verify your identity again during your use of the service. Thank you for your understanding.

FAQ

What should I do if identity verification fails

Ensure that the information on your ID document matches what you entered in the app and try submitting your verification again.

Can foreigners complete identity verification?

Yes, you can use your passport or residence card for verification.

How does identity verification work for businesses?

Even for corporate accounts, identity verification is required. The person registering the account must match the name on the credit card used.

RentEase Support Center

Frequently looking for problems?