RentEase(レンティーズ) クレカde賃貸

Language
This English version of the Terms of Service is provided for reference purposes only. In the event of any inconsistency, discrepancy, or difference in interpretation between the English version and the original Japanese version, the Japanese version shall prevail in all respects.

These Terms of Service (hereinafter referred to as "these Terms") set forth the conditions necessary for using the application software "RentEase" (hereinafter referred to as "this App") provided by PropTech Japan Co., Ltd. (hereinafter referred to as "the Company"). Persons who intend to use this Service are requested to read the entirety of these Terms before agreeing to them.

Article 1 (Application)

1. These Terms are intended to define all rights and obligations between the Company and the User, and shall apply to all relationships concerning the use of this Service between the User and the Company.
2. By agreeing to these Terms, a contract concerning the use of this Service in accordance with the provisions of these Terms (hereinafter referred to as "this Agreement") shall be established between the Company and the User.
3. Rules, regulations, etc., concerning this Service that the Company posts on the Company's website from time to time (hereinafter referred to as "Rules and Regulations, etc.") shall constitute a part of these Terms.
4. In the event of any conflict or inconsistency between the content of the preceding paragraph's Rules and Regulations, etc., and these Terms, the Rules and Regulations, etc., shall prevail.

Article 2 (Definitions)

In these Terms, the following terms shall have the meanings set forth in each of the following items:

(1) "This Agreement" refers to the service agreement for this Service concluded between the Company and the User under the terms and conditions of these Terms.
(2) "This Service" refers to the payment platform provided by the Company to the User under the name “RentEase” (including any updated name if the said name is changed), whereby, based on delegation from the Recipient, the Company receives rent and other payments on behalf of the Recipient and transfers such amounts to the Recipient, as well as any services incidental or related thereto.
(3) "This App" refers to the application software that the User registers to use this Service.
(4) "User" refers to a corporation or individual who has completed the user registration for this Service in accordance with the procedures specified in these Terms.
(5) "Recipient" refers to an individual or entity, such as landlords, management companies, real estate companies, or guarantor companies, who receives payment of rent, etc., through this Service.

Article 3 (Agreement to Terms of Service)

The User may use this Service only after agreeing to these Terms.

1. A service agreement in accordance with the provisions of these Terms shall be deemed established between the User and the Company at the time the User downloads this App to a tablet or other information terminal and completes the procedure for agreeing to these Terms.

Article 4 (User Registration)

1. A person who intends to become a User of this Service shall agree to the content of these Terms and register as a User of this App in accordance with the procedures specified by the Company.
2. A person who intends to register as a User of this App pursuant to the preceding paragraph must provide true, accurate, and up-to-date information to the Company upon registration.
3. The User, upon commencing use of this Service, represents and warrants to the Company that the User has, at their own responsibility, confirmed in advance with the person who is to receive payment of rent, etc. (hereinafter referred to as the "Recipient"), and has obtained the Recipient's consent for all of the following items. In the event that any fact contrary to this representation and warranty is discovered, or in the event that a dispute arises with the Recipient regarding the use of this Service, the User shall resolve such issues at their own responsibility and expense, and shall not cause any trouble or damage whatsoever to the Company.
(1) That the User will use this Service provided by the Company (including cases where payment is made through a payment collection agency designated by the Company; the same shall apply hereinafter) to make payments of rent, etc., to the Recipient.
(2) That payments of rent, etc., made through this Service will be validly received as performance of the User's payment obligations for rent, etc., to the Recipient.
(3) That the payment method for rent shall be bank transfer.
(4) That the deadline for rent transfer shall be the 25th of each month (or the next business day if the 25th falls on a weekend or public holiday). Please note that transfers may be delayed from the usual schedule due to factors such as financial institution payment processing or system maintenance.
4. The User represents and warrants that, in using this Service, the User has obtained in advance the consent of the Recipient for the Company or a collection agent designated by the Company to receive rent and other payments on behalf of the Recipient pursuant to a delegation from the Recipient.
Any funds received through this Service by the Company or such designated collection agent shall be deemed to constitute valid performance of the User’s payment obligations for rent and other amounts, on the premise that the Recipient has designated the Company as its agent.
The User acknowledges that, in the absence of such consent from the Recipient, the payment obligations for rent, etc., may not be deemed to have been fulfilled, and the User shall bear all responsibility and liability for any resulting damages or consequences.
5. The User understands that, in cases where the consent of the Recipient as set forth in the preceding paragraph has not been validly obtained or where there are other justifiable reasons for the Recipient not to accept payment through this Service, there is a possibility that such payment may not be recognized as valid performance of the User’s obligations.
The User shall bear all risks arising therefrom, including, but not limited to, demands for payment from the Recipient, accrual of late payment charges, and termination of the lease agreement.The Company shall not be liable in any way for any damages incurred by the User or a third party in such cases.
6. In the event that it is discovered that the User has made a false declaration contrary to the representations and warranties in paragraph 3, or in the event that damage is incurred by the Company due to reasons attributable to the User, the Company may claim compensation from the User for all damages incurred by the Company (including reasonable attorney's fees).
7. The User shall, upon registering as a User of this App, perform identity verification in accordance with the instructions on this App.
8. The User shall, upon registering as a User of this App, register the following information. Please note that (1) and (2) must be under the same name.
(1) User information
(2) Credit card information
(3) Name of the rent remitter
(4) Rent transfer destination information
(5) Information concerning the lease agreement generating the rent
9. If there is any change to the information registered pursuant to the preceding paragraph, the User shall be obligated to promptly perform the procedure for changing the registered information.
10. The Company may, at its discretion, refuse User registration. In such cases, the Company shall not be obligated to disclose the reasons for refusing User registration.
11. The User may not allow any third party to use, lend, assign, sell, or pledge, etc., their account on this Service.

Article 5 (Use of this Service)

1. The User may use this Service upon completion of User registration for this App.
2. The amount equivalent to the rent payable monthly by the User and the usage fee for this Service shall be settled by the credit card specified in Article 4, paragraph 8, item (2). Upon completion of such credit card settlement, the Company shall be deemed to have received the rent and other amounts on behalf of the Recipient as its agent, and the User’s obligation to pay rent shall be extinguished.
The Company shall, as a service of transferring the funds received as agent, remit the rent to the transfer destination account specified in item (4) of the same paragraph in the name registered under item (3) thereof, on the 25th of each month (or the next business day if the 25th falls on a weekend or public holiday), within the scope of the amount confirmed by settlement.
Please note that the transfer may be delayed due to payment processing by financial institutions or system maintenance.Furthermore, even if the settled amount is less than the amount of rent due, the Company shall remit only the settled amount and shall not be liable for any damages incurred by the User as a result.
3. After the User confirms and authorizes the first rent payment, the same amount will be automatically charged to the registered credit card on the scheduled settlement date each month, without the need for further authentication or approval by the User. This automatic recurring billing will continue until the User cancels the recurring payment in accordance with the procedures set forth in Article 9 (Suspension of Use) or Article 14 (Withdrawal). The User is responsible for ensuring that sufficient funds are available and that payment information is kept up to date.
4. The User shall pay to the Company, as the usage fee for this Service stipulated in the preceding paragraph, a service usage fee of 5% per transfer (of the rent transfer amount in the preceding paragraph) (plus consumption tax).
5. The maximum amount transferable to a rent transfer account shall be 5 million yen.
6. Unless the Company determines that this Service was used without the User's intention due to fraudulent use or other such circumstances, or unless the Company has given its approval, credit card settlements that have already been completed cannot be canceled. However, this shall not apply if a refund is made in accordance with the provisions of Article 6 (Refunds).
7. If, before the Company completes the transfer of rent to the Recipient, the Recipient revokes its delegation or other justifiable circumstances arise such that there no longer exists a reasonable basis to perform the transfer, the Company may, after taking necessary measures including investigation, at its discretion, cancel the credit card settlement as set forth in Paragraph 2 of this Article, refund the amount equivalent to the rent, or take other appropriate measures.
8. The Company shall not be liable for any disadvantages or damages incurred by the User or the Recipient due to delays in rent transfer not attributable to the Company.
9. The User warrants that, when registering the transfer destination account, the name on the said account is not the same as the User themselves (the tenant). If the Company reasonably determines that the registered transfer destination information is under the same name as the User, the Company may, even if settlement has been completed, suspend the transfer process and implement verification procedures. If the User does not comply with the verification, the Company may suspend the account or take other necessary measures without prior notice.
10. The Company shall endeavor to ensure appropriate transactions and provide support to the User. However, if the Company reasonably determines that a chargeback is unjust or based on malicious intent, the Company may investigate the facts and take appropriate legal procedures or other measures as necessary.

Article 6 (Refunds)

1. Regarding credit card settlements for rent, etc. (including the usage fee for this Service; hereinafter the same shall apply in this Article) made by the User through this Service, the Company shall not make any refunds, except as stipulated in this Article or as otherwise approved by the Company.
2. The Company shall not be responsible for making refunds in cases based on any disputes or changes in circumstances concerning lease agreements, etc., between the User and the Recipient (meaning the person or entity defined in Article 2, item (5); hereinafter the same shall apply) or between the User and a third party, including the following reasons.This Service is a payment platform that provides functions for settlement of rent and other payments, including cases where the Company receives such payments as an agent of the Recipient, and the Company is not involved in the content of lease agreements, etc.
(1) Changes in lease conditions
(2) Early termination of a lease agreement, etc., by the Recipient or the User
(3) Disputes between the Recipient and the User
(4) User’s dissatisfaction with the property
(5) Double payment by the User or the Recipient
3. The Company will refund to the User any settlement amount that was improperly incurred due to a technical error in the Company’s system or in the payment processing flow (hereinafter referred to as “Technical Error” in this paragraph), only if such Technical Error is confirmed and the funds received by the Company as an agent have not yet been transferred to the Recipient.
(1) The main cases that may constitute a Technical Error are as follows:
a. Overcharges or double charges due to a system failure of the Company
b. Cases where it is confirmed that a charge was made to the User despite the payment processing not being completed normally
c. Incorrect amount debited due to an error on the Company's platform
(2) A User requesting a refund due to a Technical Error shall comply with each of the following items:
a. Report the fact of the Technical Error by the method prescribed by the Company within 14 days from the date of said settlement.
b. Promptly submit objective materials to prove said Technical Error (including but not limited to transaction statements, copies of credit card statements, screenshots of error screens, etc.) at the Company's request.
(3) The Company shall confirm the content of the report in item (a) of the preceding paragraph and, if necessary, the materials in item (b) of the same paragraph, and investigate the Technical Error. The estimated investigation period shall be within 30 business days from the receipt of necessary information. If, as a result of the investigation, the Company deems a refund due to a Technical Error to be appropriate, the refund shall, in principle, be made through the credit card used for the settlement. However, if said credit card is invalid, the Company may make the refund by transfer to a bank account separately designated by the Company. Initial confirmation of the request will be made within 5 business days of receiving the report or necessary documents.
4. The User shall promptly notify the credit card company and the Company of any transaction falling under any of items (1) to (3) below (hereinafter referred to as "Disputed Transaction" in this paragraph), and shall comply with the provisions of items (4) to (6) of this paragraph concerning chargebacks (meaning a payment dispute; hereinafter the same shall apply in this paragraph) to the credit card company.
(1) Cases where it is suspected that the User's credit card has been fraudulently used.
(2) Cases where an amount different from that instructed by the User has been charged.
(3) Cases where a charge for the transaction has occurred despite the cancellation process having been completed by the User.
(4) If the User applies for a chargeback to the credit card company, the User shall faithfully cooperate with the investigation conducted by the credit card company.
(5) If the Company reasonably determines that the User's chargeback application is unjust, the User shall be liable for fees, legal costs, etc., incurred by the Company in connection with said chargeback.
(6) If it is found that the User's chargeback application is fraudulent, or if the User fails to fulfill the liability in the preceding item, the Company may suspend the use of this Service for said User, cancel the User registration, or take other legal measures.

Article 7 (Granting and Use of Points)

1. The Company shall grant RentEase Points (hereinafter referred to as "Points") to the User after the Company completes the transfer of rent payments to the Recipient. However, the eligibility for and conditions of granting Points shall vary depending on the rent amount and usage status, and shall be in accordance with the criteria separately stipulated by the Company. Details regarding the granting of Points shall be announced within this Service or on the website.
2. The User may use the Points earned pursuant to the preceding paragraph, at a rate of one point per one yen, for various services designated by the Company by means of a virtual prepaid card implemented in this App (hereinafter referred to as the "Prepaid Card").
3. The Company shall separately notify the User of the implementation timing of this Prepaid Card stipulated in the preceding paragraph, and the User may use the Points only after this Prepaid Card is implemented. Please note that the Company does not guarantee the timing of this Prepaid Card’s implementation in any way, and the Company shall not be liable for any damages incurred by the User due to the inability to use Points before this Prepaid Card is implemented.
4. The validity period of Points granted pursuant to Paragraph 1 of this Article shall be one year from the date the Points were last granted.
5. The validity period stipulated in the preceding paragraph shall be calculated from the time when the use of Points via the Prepaid Card becomes available.
6. The validity period in the preceding paragraph shall be renewed upon payment of rent through this Service.
7. Granted Points may not be redeemed for cash under any circumstances.
8. Expired Points cannot be restored under any circumstances.
9. In the event that Points expire due to circumstances such as the termination of this Service or cancellation of User registration, all rights related to the expired Points shall be held by the Company.
10. The Company shall not be held liable for any unauthorized use of the Prepaid Card or related information by a third party.
11. The Company shall not be liable in any way for the User's use of Points, nor shall it be responsible for investigating the content thereof. If any doubts or issues arise in connection with transactions conducted using the Prepaid Card, the User shall resolve such matters directly with the affiliated merchants or other relevant parties that allow the use of Points.

Article 8 (Password and User ID Management)

1. The User shall, at their own responsibility, appropriately manage and store passwords and User IDs associated with this Service, and shall not allow third parties to use them, nor lend, assign, rename, or sell them.
2. The registered User shall be liable for damages caused by insufficient management of passwords or User IDs, errors in use, use by third parties, etc.

Article 9 (Suspension of Use)

The User may suspend the use of this Service by performing the suspension procedure in this App by 9:00 a.m. on the 14th of the current month, which is the credit card settlement date stipulated in Article 5, Paragraph 2.

Article 10 (Restrictions on Use)

1. Notwithstanding Article 5, Paragraph 1 of these Terms, the Company may restrict the use of this Service if any of the following items apply:
(1) If the User attempts to misuse this Service.
(2) If this Service is used for purposes other than rent transfer, or if the Company determines there is a suspicion thereof.
(3) If the consent stipulated in Article 4, Paragraph 3 has not been obtained.
(4) If the registered credit card is invalid.
(5) If the Company determines that there was false information in the items registered by the User at the time of User registration for this Service.
(6) If the Company determines that the User is not the person themselves.
(7) If the User is an adult ward, a person under curatorship, or a person under assistance, and had not obtained the consent, etc., of a guardian, curator, or assistant.
(8) If the User falls under the category of an organized crime group, etc., stipulated in Article 19, Paragraph 1.
(9) If the User performs or attempts to perform an act contrary to laws and regulations or public order and morals.
(10) If the User does not comply with these Terms or other terms, regulations, etc., prescribed by the Company.
(11) If a petition for bankruptcy, civil rehabilitation, corporate reorganization, special liquidation, etc., has been filed against the User, or if the User has filed such a petition themselves.
(12) If the User has fallen into a state of suspension of payments, such as dishonoring a bill or check.
(13) If a petition for provisional seizure, seizure, provisional disposition, disposition for tax delinquency, or other compulsory execution disposition has been filed against the User.
(14) If this Service becomes unavailable due to changes in laws, regulations, or other reasons.
(15) If the Company otherwise determines that the User is unsuitable as a User.
2. The User may not raise any objections to the Company regarding the restrictions outlined in the preceding paragraph. The Company shall not be liable for any compensation or other responsibilities for damages incurred by the User due to the restrictions on use.

Article 11 (Service Conditions)

The Company may suspend or change this Service without notice to the User for reasons such as maintenance.

Article 12 (Prohibited Acts)

1. The Company prohibits the User from committing any of the acts stipulated in the following items when using this Service:
(1) Acts that violate these Terms.
(2) Acts that infringe or may infringe upon the intellectual property rights, patent rights, utility model rights, design rights, trademark rights, copyrights, portrait rights, or other proprietary or personal rights of the Company, licensors from whom the Company has received a license, or other third parties.
(3) Acts that cause or may cause disadvantage or damage to the Company or a third party.
(4) Acts that unjustly damage or may damage the honor, rights, or credibility of others.
(5) Acts that violate laws, regulations, ordinances, etc.
(6) Acts that are or may be contrary to public order and morals, or providing information that may be contrary to public order and morals to other Users or third parties.
(7) Criminal acts, acts connected to criminal acts, acts that encourage such acts, or acts suspected thereof.
(8) Providing information contrary to fact or information suspected thereof.
(9) Unauthorized access to the Company's systems, accompanying alteration of program codes, intentionally falsifying location information, cheating using communication device specifications or other applications, distributing computer viruses, or other acts that interfere or may interfere with the normal operation of this Service.
(10) Acts that damage or may damage the credibility of this Service.
(11) Acts that adversely affect or may affect the mental and physical health and sound development of minors.
(12) Using this Service by impersonating a third party, such as by using another User's account or other means.
(13) Registering a transfer destination account under the same name as the User themselves (the tenant), or concealing or falsifying such.
(14) Acts related to criminal proceeds, acts related to financing terrorism, or acts suspected thereof.
(15) Any other acts deemed inappropriate by the Company.
2. If the Company determines that a User's act falls under any of the items in Paragraph 1, the Company may, without prior notice, take any or all of the measures stipulated in the following items:
(1) Restrict use of this Service.
(2) Terminate this Agreement and cancel the User registration.
(3) Any other actions that the Company reasonably deems necessary.
3. The Company shall not be liable for any damages incurred by the User as a result of the measures in the preceding paragraph.

Article 13 (Termination)

1. The Company may terminate this Agreement and cancel the User registration without any notice, etc., if the User falls under any of the following items:
(1) If the registered information contains false information.
(2) If the User has previously had their User registration canceled by the Company.
(3) If the Company has been notified by the User's heir(s) that the User has deceased, or if the Company has confirmed the fact of the User's death.
(4) If the User suspends payments or becomes insolvent, or if a petition is filed for the commencement of bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation, or similar proceedings.
(5) If an adult ward, a person under curatorship, or a person under assistance uses this Service without the consent, etc., of an adult guardian, curator, or assistant.
(6) If there is no response for 30 days or more to inquiries or other communications from the Company seeking a response.
(7) If the User does not respond faithfully to requests from the Company.
(8) If the Company otherwise deems it inappropriate.
2. A User who withdraws according to the measures in the preceding paragraph will lose the benefit of time at the moment of withdrawal and shall immediately fulfill all obligations owed to the Company.

Article 14 (Withdrawal)

1. The User may withdraw from this Service at any time by the method prescribed by the Company. Withdrawal shall be made from the application form provided on the Company's website.
2. Upon completion of the withdrawal procedure, this Agreement shall terminate, and the said User shall no longer be able to use this Service. Furthermore, the Company may, at its discretion, delete any content sent by the said User.
3. The Company shall not be liable for any damages incurred by the User or a third party due to withdrawal based on this Article.
4. If a User wishes to use this Service again after withdrawal, they must re-register. Please note that information and data registered before withdrawal will not be carried over.

Article 15 (No Warranty and Disclaimer)

1. The Company makes no warranties whatsoever regarding the completeness, accuracy, validity, etc., of the content of this Service and this App.
2. The Company is not responsible for verifying the accuracy of information entered by the User into this App, and will not be liable for any damages that may occur to the User or a third party due to errors, deficiencies, or falsehoods in said information.
3. The Company shall not be held liable for any damages incurred by the User due to their failure to update their registered information.
4. Transactions, communications, disputes, etc., that arise between the User and other Users or third parties in connection with this Service or the Company's website shall be resolved by the User at their own responsibility.
5. The User shall use this Service within the scope of laws and regulations. The Company shall not be held liable for any violations of Japanese or foreign laws by the User in connection with the use of this Service.
6. The Company does not guarantee that this Service will not be interrupted, suspended, or experience other failures. Furthermore, the Company may suspend or change this Service without notice to the User for reasons such as maintenance, and even in such cases, the Company shall not be liable in any way.
7. The Company shall not be liable for any damages or losses incurred by the User in the event that User information is stolen as a result of unforeseen unauthorized access.
8. The Company shall not be liable for any non-performance of all or part of this Agreement due to force majeure, such as natural disasters, terrestrial events, fires, strikes, wars, civil unrest, epidemics of infectious diseases, or other unforeseeable events.

Article 16 (Liability for Damages)

1. If the User causes damage to the Company in connection with a violation of these Terms or the use of this Service, the User shall compensate the Company for the damages incurred (including lost profits and attorney fees).
2. If the Company causes damage to the User due to reasons attributable to the Company, the Company shall be liable to compensate for such damages only within the scope stipulated in the following items:
(1) In the case of willful misconduct or gross negligence by the Company: The full amount of said damages.
(2) In the case of slight negligence by the Company: Within the scope of ordinary damages that actually and directly occurred (excluding special damages, lost profits, indirect damages, and attorney fees), and up to a maximum of the monthly rent equivalent amount.

Article 17 (Discontinuation of this Service)

1. The Company may discontinue the provision of this Service if the Company reasonably determines that the provision of this Service should be discontinued.
2. In the case of the preceding paragraph, the Company shall not be liable in any way, except in cases of willful misconduct or gross negligence on the part of the Company.

Article 18 (Confidentiality)

1. The User and the Company shall not disclose or leak to any third party any confidential information disclosed by the other party in connection with the provision of this Service. Confidential information means technical, business, or managerial information of the other party disclosed in connection with this Service, regardless of whether it is in writing, electromagnetic data, oral, or any other form, and regardless of whether it is marked or expressly indicated as confidential or whether its scope is specified.
2. The following information shall not fall under the category of confidential information:
(1) Information already in one's possession at the time of disclosure.
(2) Information that was already publicly known at the time of disclosure or subsequently became publicly known due to reasons not attributable to oneself.
(3) Information lawfully obtained from a third party after disclosure.
(4) Information independently developed or created without relying on the disclosed confidential information.
(5) Information requested to be disclosed pursuant to laws and regulations or a court order.
3. The User and the Company may disclose confidential information only to officers and employees (referring to individuals engaged in the business under various forms of contracts such as employment contracts, entrustment contracts, or service outsourcing contracts), joint researchers, service providers, external advisors, and others who require access for the provision or improvement of this Service and who are bound by confidentiality obligations, and shall not be used beyond its intended purpose of disclosure.
4. Upon the termination of this Service, or in the event that this Agreement ends due to cancellation of this Agreement, or any other reason, both the User and the Company are required to promptly return or destroy any confidential information in accordance with the instructions provided by the other party. In instances where information is to be destroyed, a method must be employed that ensures the confidential information is rendered unusable.

Article 19 (Exclusion of Anti-Social Forces)

1. The User and the Company represent and warrant that they currently do not fall under the category of an organized crime group (bōryokudan), a member of an organized crime group, a person for whom five years have not elapsed since ceasing to be a member of an organized crime group, an associate member of an organized crime group, a company affiliated with an organized crime group, a corporate extortionists (sōkaiya), racketeers claiming to be engaged in social or political movements or groups engaging in organized intellectual violence, or any other equivalent person (hereinafter collectively referred to as "Organized Crime Group Members, etc."), and that none of the following items apply to them, and further warrant that they will not fall under such categories in the future:
(1) Having a relationship in which Organized Crime Group Members, etc., are recognized to control management.
(2) Having a relationship in which Organized Crime Group Members, etc., are recognized to be substantially involved in management.
(3) Having a relationship that is recognized as improperly using Organized Crime Group Members, etc., for the purpose of gaining wrongful profit for oneself, one’s own company, or a third party, or for the purpose of causing damage to a third party.
(4) Having a relationship that is recognized as providing funds or benefits to Organized Crime Group Members, etc., or otherwise being involved with them.
(5) Having a relationship in which an officer or person substantially involved in management has a socially reprehensible relationship with Organized Crime Group Members, etc.
2. The User and the Company firmly promise not to perform any of the acts falling under any of the following items, either by themselves or by using a third party:
(1) Violent demanding acts.
(2) Unjust demanding acts exceeding legal liability.
(3) Using threatening language or violence in connection with transactions.
(4) Spreading rumors, using fraudulent means, or using force to damage the credibility of the other party or obstruct the business of the other party.
(5) Any other acts equivalent to the preceding items.
3. If either the User or the Company is found to fall under the category of Organized Crime Group Members, etc., or any of the items listed in Paragraph 1, or engages in any of the acts listed in the preceding paragraph, or is found to have made a false statement regarding the representations and warranties under Paragraph 1, the other party may terminate this Agreement without any prior notice, regardless of whether or not the reason is attributable to the party.
4. The User and the Company confirm and acknowledge that if this Agreement is terminated pursuant to the preceding paragraph, they shall not be liable to compensate for any damages incurred by the other party.
5. To prevent damage caused by anti-social forces, the Company shall adopt the following items as its basic policy:
(1) The Company shall respond to unjust demands by anti-social forces as an organization (including not only the person in charge and the department in charge but also management and the entire company), while ensuring the safety of its employees, and strive for prompt problem resolution.
(2) The Company shall establish strong cooperative relationships with the police, the Anti-Organized Crime Campaign Center, legal advisors, and other relevant entities on a regular basis to effectively prepare for and respond to unjust demands by anti-social forces.
(3) The Company shall sever all relationships, including transactions, with anti-social forces and shall resolutely refuse unjust demands.
(4) The Company shall take legal countermeasures from both civil and criminal aspects against unjust demands by anti-social forces.
(5) The Company shall not provide funds, engage in inappropriate or unusual transactions, or provide convenience to anti-social forces in any way.

Article 20 (Contact and Notification)

Inquiries regarding this Service and other communications or notifications from the User to the Company, as well as notifications regarding changes to these Terms and other communications or notifications from the Company to the User, shall be made by e-mail or other methods specified by the Company. Notifications shall become effective upon dispatch by the Company.

Article 21 (Assignment of Status, etc.)

1. The User may not assign, transfer, grant as security, or otherwise dispose of their contractual status under this Agreement or their rights or obligations based on these Terms to any third party without the prior consent of the Company.
2. In the event that the Company transfers the business related to this Service to another company, the Company may, in connection with such business transfer, assign its contractual status under this Agreement, rights and obligations under these Terms, and the User’s registration information and other customer information to the transferee, and the User shall be deemed to have consented to such transfer in advance under this paragraph. For the purposes of this paragraph, business transfer includes not only ordinary business transfers but also company splits and any other cases in which the business is transferred.

Article 22 (Handling of Personal Information)

The handling of personal information in this Service shall be governed by the "Privacy Policy" established by the Company.

Article 23 (Severability)

1. If any part of the provisions of these Terms becomes invalid based on laws and regulations, the remaining provisions of these Terms shall remain valid.
2. If any part of the provisions of these Terms becomes invalid or is canceled with respect to a particular User, these Terms shall remain effective for other Users.

Article 24 (Surviving Provisions)

Notwithstanding the termination of this Agreement, the provisions of these Terms shall remain in effect during the period in which rights and obligations based on this Service still remain.

Article 25 (Amendment of Terms)

1. The Company may, in accordance with Article 548-4 of the Civil Code, amend these Terms from time to time if any of the following items apply. After such amendment, this Agreement shall be governed by the amended Terms.
(1) When the amendment to these Terms is in the general interest of the Users.
(2) When the amendment to these Terms is reasonable in light of the necessity of the amendment, the appropriateness of the amended content, and other circumstances related to the amendment, and does not conflict with the purpose of the Agreement.
2. When making amendments to these Terms, the Company shall determine the effective date of the amended Terms and notify or make known to the User the content of the amended Terms and the effective date by displaying them on this Service or by other methods prescribed by the Company, at least two weeks prior to the effective date.
3. Notwithstanding the preceding two paragraphs, if a User uses this Service after the notification or announcement of the amendment to these Terms as set forth in the preceding paragraph, or does not complete the cancellation procedures within the period specified by the Company, the User shall be deemed to have agreed to the amendment to these Terms.

Article 26 (Good Faith Negotiation)

In the event of any doubt arising regarding the interpretation of these Terms, the Company and the User shall consult with each other and resolve such matters in good faith.

Article 27 (Governing Law)

The governing law of these Terms shall be the laws and regulations of Japan.

Article 28 (Agreed Jurisdiction)

Any and all litigation between the User and the Company shall be subject to the exclusive agreed jurisdiction of the Tokyo District Court as the court of first instance.

Article 29 (Miscellaneous)

1. For matters not stipulated in these Terms, if the Company separately stipulates detailed rules, the User shall comply therewith. In such cases, said detailed rules shall form an integral part of these Terms.
2. The detailed rules shall become effective from the time they are posted at the location prescribed by the Company.
3. In the event of any conflict or inconsistency between the content of the detailed rules and these Terms, these Terms shall prevail.

Supplementary Provisions

Revised: June 4, 2025

Terms of Service