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Can I change the transfer date?

No, RentEase does not allow changes to the transfer date. The transfer schedule is fixed as follows:

  • Credit Card Payment Date: the day your first card payment is made; from the second payment, the 25th of every month (automatic payment)
  • Transfer to Management Company: 25th of the month following the payment
Information
  • If the card payment date falls on a weekend or holiday
    Card payments are processed as usual on weekends and holidays.
  • If the transfer date falls on a weekend or holiday
    The transfer is made on the next business day.
Please note

Check Your Available Credit Before Each Payment

Check that you have enough available credit before each payment.

In Case of Insufficient Available Credit on Your Card

If the card payment fails, RentEase will not transfer the rent to your landlord or management company. Please retry with another card in the app by 23:59 (Japan time) on the last day of the month in which the payment failed, or transfer the rent manually to your management company or landlord. After the deadline, the payment can no longer be made in the app.

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