RentEase is a service that allows you to pay rent by credit card. Please prepare the following documents and cards to use the service.
Required Items
１．Identification Document (any of the following)
- My Number Card (with photo)
- Driver's License (valid)
- Passport (valid)
- Residence Card (valid)
２．Credit Card (meeting the following conditions)
- Either VISA or Mastercard
- Same name as the app applicant
- Available credit limit must exceed the total of rent and service fee (plus consumption tax)
３．Lease Agreement
When registering property information, you will need to provide a lease agreement issued by the real estate company. Please have this document ready in advance.
Steps to Start Using the Service
1. Download and Install the App
Search for "RentEase" on the App Store or Google Play and download the free app. Once launched, please review the terms of service.
2. Create an Account
Enter your basic information including name, phone number, and address. Then register your email address and set up a login password.
3. Identity Verification
Next, you will need to verify your identity using an official identification document and a photo of yourself. Follow the on-screen instructions to take a picture of your identification document, then proceed to capture a photo of your face.
4. Creating a RentEase Rental Agreement
In the RentEase app, create a RentEase Rental Agreement, which includes payment details, property information, bank transfer details, and the roles of the landlord and tenant.
1. Open the Agreement Creation Screen
Go to "Contract List" in the app and select "Create RentEase Rental Agreement" to begin.
2. Enter Required Information
・Monthly rent, initial fees, renewal fees, etc.
・Property name, address, room number, etc.
・Bank Transfer Information
・Register and configure the landlord and tenant information.
5. Registering Credit Card & Making Payment
To automate your monthly rent payments, please register your credit card. The first payment will be processed at the time of registration. Bank transfers to the property management company or landlord will be made on either the 25th of the current month or the 25th of the following month, depending on the payment date.
Payment & Transfer Schedule
- If the payment is made between the 1st and 15th (by 8:50 AM), the transfer to the property management company or landlord will be processed on the 25th of the same month.
- If the payment is made between the 15th (9:00 AM) and the end of the month, the transfer will be processed on the 25th of the following month.
For Those Using the Service Only for Initial Fees or Renewal Fees
After making the payment, you must cancel the subscription manually. However, cancellation cannot be processed immediately after payment and will only be available after 9:00 AM on the 15th of the following month. Please note that you cannot stop the subscription immediately after making the payment.
