3D Secure is a security protocol designed to make online credit card payments safer.
It is provided by your card issuer (such as Visa, Mastercard, JCB, or American Express) under various names, including "Verified by Visa," "Mastercard® ID Check™," "J/Secure™" (JCB), and "American Express SafeKey®."
This service helps prevent fraudulent use of your card by requiring an additional password or code that only you would know, in addition to your standard card information, at the time of payment.
How to Pay with 3D Secure
When paying with a card that is enrolled in 3D Secure, the process is as follows:
- Enter your card information in the RentEase app, confirm the payment details, and proceed to pay.
- You will be automatically redirected to your card issuer's identity verification page.
- Follow the on-screen instructions to enter your pre-registered password or a one-time password sent to you via SMS (text message).
- Once the authentication is successful, the payment will be completed.
【Important】Please Check Beforehand
In most cases, you must register a password on your card issuer's website in advance to use 3D Secure. If you do not know your password or have not yet registered one, an error will occur during payment, and you will not be able to complete the transaction.
We kindly ask that you check and register on your card issuer's website beforehand, or contact the card issuer directly using the phone number on the back of your card.