How can I change my password?

Question

Accepted Answer

You can change your password in the RentEase app by following these steps.

Steps to Reset Your Password

１．On the login screen, tap [Forgot your password?].

２．On the [Reset Password] screen, enter your registered email address and tap [Send]. Enter the authentication code sent to your email in [Authentication Code] and tap [Next].

３．On the [Reset Password] screen, enter your new password in [Password] and [Confirm Password], then tap [Next]. New password must be at least 8 characters and include a combination of capital letters, small letters, numbers, and symbols.

４．Once the new password is set, log in to confirm the change.

If you haven’t received the reset email, please check FAQ link below.

Related Question：I haven’t received the password reset email.

Warning

For better security, regularly update your password and avoid reusing previous passwords.

Please note

Once you update your email, all important notifications from RentEase will be sent to the new email address.